overview
Navigator contains a number of interfaces specific to Ford Retail and Main dealers.
Dealers that have Ford interface subscription have access to the following interfaces :-
- Parts Price File
- Labour Operations Database
- Fixed Price Service Database
- eCat interface
- ESBOL - SARA/SAWA interface
- Vista (Main dealers only)
- MPS2 Bonus system (Main dealers only)
- Lead Distribution System (LDS)
- One Warranty System
- REACT!
All of these interfaces are available today or will be shortly.
One Warranty System(OWS)
Ford are currently in the implementation phase of the OWS system. Navigator is currently in the very final test phases prior to rollout of OWS to our dealers.
For dealers that are currently using GWE to submit claims, they should initially liaise with FORD to ensure that they have access to the online OWS system for sending claims and gaining reports. At the same time, please contact your Account Manager using the button below to commence the on-boarding process for OWS.
Most Retail Dealers who do not currently submit their own claims via GWE will be required to submit claims via OWS in future - please liaise with Ford, your main dealer and with ourselves as above.
REACT!
The Navigator REACT! interface is nearing full certification and will be available shortly. Again, if you wish to sign up for the Ford REACT! program please contact your Account Manager to commence the on-boarding process.