Navigator Support

Get help when you need it

Whether you want to find an answer yourself, contact the Helpdesk, or need emergency support outside normal hours, there is a clear route to get the right help.

Start here

Ask Navigator Support

Search for guidance and ask questions online before raising a support request. It is the quickest way to find help with common Navigator queries.

Email support

Email the Helpdesk

Send your query to the support team at any time. Include as much detail as possible so the team can investigate quickly.

support@dmsnavigator.com
Emergency support

Out-of-hours help

For urgent issues outside normal support hours, emergency help is available by WhatsApp only.

Weekdaysuntil 9pm
Saturday8am–5pm
Sunday10am–4pm
07441 353 557
Help us help you faster

Include the key details from the start

01What you were trying to do
02What happened instead
03Any error message shown
04Which users or branch are affected