Where dealers have multiple MOT bays, the screen display of the bays was awkward - this has been improved to make the display easier to read
The Printout of the Quotation for the Navigator VHC as available from within the workshop job has been relaid out and improved. Previously, there were limits on the number of parts and job lines that could be displayed on the quotatiion
Many email providers have recently changed the way they score spam - which means that many emails sent by Navigator were dropping into spam email boxes. We have implemented new guidelines from google which many email providers are following and improves delivery to mailboxes. Note though, that this doesn't guarantee email delivery as spam is scored on a number of levels - such as subject line, content and attachments as well as some of the more technical aspects of the email.
When viewing a workshop ProForma invoice on screen, there is now a button to convert the proforma into a final invoice in a single click (would take 3 clicks previously)
It is now possible to view the MOT history of a Part exchange from within Sales 360. See how in the video
There has been an improvement in the way Marketing Emails are formatted on different email viewers.
It is now possible to reserve a vehicle for a customer from within a Sales 360 Enquiry. On the Vehicle tab is a "Reserve" button which will reserve the vehicle for the customer. Once reserved, the vehicle can have receipts posted to it eg a reservation fee.
The vehicle status is updated to "Reserved" and shows on the Order book reports as a Reserved Sale.
the reservation can be release either by :-
Reserved vehicles are automatically removed from the web site and from Autotrader.
Navigator Document archive and post has now been significantly updated with an improved AI engine to read purchase invoices and autofill when posting. Unlike the previous system, this is billed on a per-document basis so is easy to try and see the value. When you run for the first time, the system is setup up automatically. Give it a go!
For Navigator users who use Auto On Show turntables, or app to take vehicle photographs. Navigator can now automatically download all images to the stock record. Please speak to your customer success manager for more information.
Purchase Ledger accoutns can now be "retired" - which presents any department except from the Accounts team from accessing a supplier. In addition, Purchase ledger accounts can be marked as Parts Only.
Further updates to the Navigator technicians app, including live job scheduling and also abillity to view details of the vehicle - including Service History.
Updated Training Video available to show all features. Manual update required on the play store.
The Navigator technician's app gets a further update - 2 way communication with the Service Reception/controller
There is a full updated training video showcasing all the features of the app.
Please note that the app needs manual upgrading in the Play Store.
Navigator can now take typed in text and re-write into fully professional, customer ready sentences with spelling and grammar corrected. All in a Single AI click!
Look out for the AI button!
The Navigator Autotrader Connect interface has been massively improved and now includes full 2 way integration with Autotrader - including downloading Autotrader leads into Sales 360. The two way interface will need configuring - please contact your Customer Success Manager
The Workshop SMS templates for use in communicating with customers has been improved with the ability to merge customer and vehicle details into the message.
The new Navigator Data Cleanse suite bringd together existing Archive and Vehicle Data Watch functionality with new Customer and Vehicle Data Cleansing. View the video to see how this can all be used in conjuction to ensure that your database is always up to date in terms of :-
The NEW Navigator App is now available. This is an app which initially allows technicians to clock on/off jobs from any android device (including the devices used for the Navigator VHC). This functionality will be extended in the coming releases to include items such as adding notes, taking pictures and communicating with parts and service from within the APP.
The app is free but uses a Lite Navigator Licence (where 5 Lite licences = 1 Full licence). For up to 5 technicians, this can replace the current technicians touch screen solution at no cost!
The App can be downloaded from http://install.dmservices.co.uk
The people behind DMS Navigator are motor trade veterans. We have decades of industry experience, both in running dealerships and delivering excellent software. Our Navigator system is designed to meet the challenges we all face. No wonder we’ve helped so many businesses grow.
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