Pre-live implementation
Before go-live begins, the final preparation work brings together forms, training, migrated data and the detailed live schedule.
Four things need to be signed off
This phase is about removing uncertainty before the live cutover starts and making sure both teams know exactly what will happen.
Sign off forms
Sample invoices and other Navigator forms are sent for review so branding, contact details and layouts can be approved before go-live. Minor changes can still be made later, but validating them in advance avoids unnecessary disruption.
Introductory calls with Implementation
The specialists assigned to the implementation introduce themselves, learn about the dealership and identify any specific areas that should receive additional focus during training.
Complete the data test
Test data is loaded into a test system and reviewed using extracts and screen-sharing sessions. This is a critical checkpoint because migration issues discovered late can delay the live process.
Finalise the schedule
The detailed shut-off, final data migration and go-live timings are confirmed after the data test, once the time required to extract, migrate and validate the information is understood.
The data test drives the final live timetable
Completing the data test on time gives the project team the confidence to set the final cutover schedule and reduces the risk of delays during go-live.
