Contact Navigator
How can we help?
Whether you need Helpdesk support, want to log an issue online or need urgent out-of-hours assistance, use the option that suits you best.
Helpdesk
Call us
Speak to the Navigator Helpdesk during normal opening hours.
0333 888 0477
Call Helpdesk →Email
Email support
Send the Helpdesk the details of your issue and the team will pick it up during opening hours.
support@dmsnavigator.com
Send an email →Online
Use the support portal
Log and track support requests online through the Navigator support portal.
support.dmsnavigator.com
Open support portal →Helpdesk opening hours
Monday to Friday, 8:00am to 5:00pm
Issues received during these hours will be handled by the Navigator Helpdesk team.
Standard support hours
Out-of-hours support
Need urgent help when the Helpdesk is closed?
A chargeable out-of-hours service is available. Send a WhatsApp message to the out-of-hours number and the team will respond as soon as possible.
07441 353557
Help us resolve your issue faster
When contacting support, include the dealership name, branch, Navigator version, area of the system affected, users impacted and any error message shown.
