Navigator implementation · Training

eLearning Training Programme

Give users a structured way to learn Navigator before formal training and go-live, so classroom and remote sessions can focus on confidence and real dealership processes.

Best used
Before instructor-led training
Purpose
Build familiarity and confidence
Outcome
Users arrive better prepared
How to use it

Make eLearning part of the implementation plan

The programme works best when users complete relevant modules before their scheduled training sessions and then practise in the training system.

01

Assign relevant learning

Ask each user to focus on the modules that match their role and the areas of Navigator they will use.

02

Complete it before training

Users should work through the learning material ahead of the formal session so terminology and navigation are already familiar.

03

Practise in the training system

Reinforce the learning by using Navigator in a safe environment before the live system is introduced.

04

Bring questions to the session

Use instructor-led training to work through dealership-specific processes, practical questions and areas that need more support.

Preparation matters

Training is more effective when users arrive familiar with Navigator

The eLearning programme is designed to support formal training, not replace it. Completing it early gives users a head start and leaves more time for practical, role-specific learning.

Open training resources
Related guidance

Using the Training System

After completing the relevant learning, use the training environment to practise the processes before go-live.

Continue to the training system →

Navigator eLearning Training

Navigator uses an eLearning platform for delivering a number of it's standard training courses.

Each trainee has a access to the Navigator eLearning System.

Please see the video below on how to utilise the eLearning package.

Navigator Training System

Most training courses online have exercises which require use of Navigator in a classroom environment. Trainees should be given access to a PC setup for training.

If a training PC is not setup, then Navigator can be installed using the instructions at http://install.dmservices.co.uk - please note that the training server address is classroom.dmservices.co.uk

The Training system has a number of users and passwords used for different courses:-

   

Staff No  Name  Password    

7  Sales Managers 1  sm123    

8  Sales Managers 2  sm123    

9  Sales Managers 3  sm123    

10  Sales Managers 4  sm123            

16  Sales 1  sp123    

17  Sales 2  sp123    

18  Sales 3  sp123    

19  Sales 4  sp123    

20  Sales 5  sp123            

21  Sales Admin 1  sa123    

22  Sales Admin 2  sa123    

23  Sales Admin 3  sa123  

24  Sales Admin 4  sa123    

25  Sales Admin 5  sa123          

 11  Aftersales 1  as123    

12  Aftersales 2  as123    

13  Aftersales 3  as123    

14  Aftersales 4  as123    

15  Aftersales 5  as123            

26  Accounts 1  ac123    

27  Accounts 2  ac123    

28  Accounts 3  ac123    

29  Accounts 4  ac123    

30  Accounts 5  ac123            

40  Hire 1  hs123    

41  Hire 2  hs123        

>>> eLearning Dashboard